Refund policy
zhongyao
2026-10-13
This policy describes confirmed generation failures, one included retry where eligible, and support-reviewed refund requests for the one-time video purchase. Purchases are currently closed.
No automatic repeat charge
A cancelled or unconfirmed checkout does not automatically create another purchase. If you believe you paid but status is pending, retain the order reference and contact support before trying a new purchase.
Confirmed generation failure
A confirmed supplier failure is distinguished from a timeout or lost response. Its internal generation debit is compensated once. The original paid order may qualify for one included retry after an operator-safe check; a second payment is not required for that included retry.
Cash refund requests
Email support@bulin47generator.com with the account email, order reference and a brief description. Support verifies payment and delivery facts before handling a refund request through the merchant platform. This application does not implement automatic cash refunds or promise a refund processing time. Mandatory consumer rights are not waived by this policy. Applicable refund obligations and the payment-platform process must be reviewed before sales open.
Review and dissatisfaction
Rejected, uncertain or quality-review requests require support review rather than a blind generation resubmission. AI results may vary in likeness and motion. The final published refund terms and payment-platform process must be reviewed before sales open.